Customer Support
Activity overview
Latest activity by Customer Support-
Customer Support created an article, How Do I Review My Payment History?
Go to Fandor.com and log in with your user credentials. Click on your account name at the top right of the screen and select "Your Account". Then click the "View billing history" link in the S...
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Customer Support created an article, How Do I Update My Fandor Account Info?
To update your Fandor account, visit www.Fandor.com and log-in. Once signed in, select the personalized subscriber drop down tab on the right-hand side of the screen and select “Your Account” to up...
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Customer Support created an article, How Do I Update My Email Address or Password?
To update your Fandor password on your account, visit www.Fandor.com and log in. Once signed in, select the personalized subscriber drop down tab on the right-hand side of the screen and select “Yo...
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Customer Support created an article, How Do I Change My Payment Information?
If you need to update your payment information, go to Fandor.com and log-in to your account. Once you are logged in, click your name on the upper right of the homepage. Then click "Your Account" in...
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Customer Support created an article, How is My Credit Card Information Stored?
Your card data is stored securely by Paypal, our payment processor. Paypal processes payments for thousands of websites and is audited as a PCI level 1 service provider.
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Customer Support created an article, How Will the Monthly Subscription Charge Appear on My Credit Card Statement?
It’ll say “Best Purchase Ever,” of course. Seriously though, it should read “FANDOR” in the purchase detail information.
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Customer Support created an article, I Forgot My Fandor Password
No worries. It happens! Finding your Password on the Fandor Website If you forgot your password, visit Fandor.com on your browser and click on the "Sign In" link in the upper right hand of the ...
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Customer Support created an article, What is My Username?
Your username will always be the full email address you used when you registered for your Fandor account. If you registered for an account through the Android app, your username will be the email t...
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Customer Support created an article, How Do I Sign In?
Signing in at the Fandor website Here's where you login on Fandor.com: Enter your username and password to access your account. Logging In on the Fandor Android and iOS appOpen the Fandor on ...
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Customer Support created an article, How Do I Cancel My Fandor Subscription?
For VIP Subscriptions Purchased Through the Fandor iOS Apple App On your Apple mobile device 1. On the Home screen, tap Settings. 2. Tap iTunes & App Store. 3. Tap your Apple ID. 4. Tap View your...