Device Issues
How Can I Troubleshoot Audio Problems?
Unfortunately, there are lots of reasons why you could be experiencing audio issues. In order for us to troubleshoot, please email us at support@fandor.com with the following info: The make and model of the connected device you’re using. The make and ...
How Do I Report Streaming Problems?
Streaming problems? Have no fear! The little yellow button is always there to help you. After clicking the yellow "help" button in the bottom left, you can type in your problem. The bubble will look for key words and help you solve your problem. ...
Why Can't I Download Fandor on My XBOX/PS4?
We are working to make Fandor available to your Xbox and PlayStation consoles as soon as possible! Stay tuned for announcements as we roll out to new platforms.
Roku Device Compatibility with Fandor
Fandor is available with all Roku software versions from 6.2 and up. On the Roku player you can go to Go to Settings Go to System Select "About" There you will see the software version of the Roku player. If your Roku's software version is below 6.2, ...